Cancellation Policy
Thank you for your business!
Appointments
- Using our website, you can reschedule or cancel your appointments up to 48 hours before your scheduled appointment time.
- To cancel or reschedule less than 48 hours from your scheduled appointment time, please call us for assistance.
Deposit Payments
- We may require a deposit payment to reserve your service appointment.
- Collected deposits MAY be refundable when cancelling at least 48 hours before your scheduled appointment time.
- Collected deposits may be non refundable in the event of a no show and no call for your scheduled appointment.
- Collected deposits may be non refundable, but applied as credit to future invoices, when cancelling less than 48 hours from your scheduled appointment time.
- Deposits for Icon Rocklear and Ceramic Coating services are non-refundable. You may reschedule and apply your deposit amount to your future rescheduled service. Service must be rescheduled within 30 days of original appointment date.
Effective as of 12/12/2024